If an accident clearly wasn’t your fault,

talk to B&M Refinishers first.

BMW M4 Coupe

Before you speak to the insurance company, contact us first. We’ll assist you and provide advice (where appropriate), about how to make a third party insurance claim.

We can explain how we’ll repair your pride and joy. And also, why you should insist that the factory-look is correctly restored to your vehicle - so its future market-value isn’t badly affected.

Consider this, if an accident was definitely not your fault (and the other party is able to pay, or is insured), then not having to make a claim on your own policy, could have a number of very distinct positives for you. To find out what they are, read on


You have control, and can instruct us to authorise any repairs, after an independent assessment by your qualified loss assessor: who will also make sure, that your vehicle is properly restored to pre-accident condition.




You only have to show that your claim is fair (as assessed by your assessor), and reasonable, and not excessive. And also, that your losses have also been kept to a reasonable amount - to as low a figure as you can.




Rest assured, that B&M Refinishers as your chosen repairer, will always act in your best interests. (i.e. We’ll never use non-genuine parts, re-built headlights or change-over bumper bars, as these can be sourced from other accident-damaged vehicles).




You may be entitled to hire an alternative vehicle similar to your own- while repairs are being carried out, in a way that is, as timely as possible.

Please note: We can now provide you with either a basic or prestige loan vehicle, but contact us to check availability.




If you select us as your preferred repairer, and provide all reasonable assistance and co-operation, we will (where appropriate), offer a guarantee, that there will be no cost to you.



IMPORTANT: It is an industry requirement, that we give you a written lifetime guarantee, on the completion of repairs to your vehicle.

PLEASE NOTE: Don’t let your insurance company convince you, their preferred repairer’s the only one, offering a written guarantee: they’re not!

Finally, if we can be of any further help, call (03) 9499 7585 or click here to download the get a quote pdf.